Frequently Asked Questions

Q: How do I join the Elle Decoration VIP Club?

A: Membership to the Elle Decoration VIP Club is exclusively available to subscribers of Elle Decoration magazine. To activate your membership simply enter your unique 10 digit subscriber number on the registration page and set up a username and password so you wont need this every time you visit.

Q: Where can I find my 10 digit subscriber number?

A: Your subscriber number is unique to you as a subscriber and can be found in your order acknowledgement information or the subscription renewal letters we send you. It can also be found each month on the address carrier sheet that comes with your subscription copy. The subscriber reference number is made up of 10 digits and often starts with three or four zeros, for example: “0000123456”.

Q: How do I access offers online – do I need to log-in?

A: So that we can keep the offers exclusively available to Elle Decoration VIP Club members you will need to log in to the site every time you visit.

Q: I've registered / logged in - what do I do now?

A: Each time you visit the Elle Decoration VIP Club website you will need to log-in using the username and pasword you set up when you registered. Once you have logged in, you will be able to click through from the home page to find out more about the special offers available and find out how to redeem them.

Q: When I register why do you ask for my email address?

A: Giving us your email address when you register ensures we can keep you up to date with any extra time sensitive Elle Decoration VIP Club offers that may be available exclusively for members. It also means we can keep in touch with you if there are any problems with your subscription to Elle Decoration such as delivery problems.

Q: When I register why do you need my date of birth?

A: We are always looking for new ways to enhance your subscription experience, so giving us your date of birth will allow us to introduce special birthday offers in the future.